Microsoft Dynamics CRM 4.0 Web Client Demonstration (video)
samedi 20 décembre 2008
Leading Distribution Company Picks Microsoft Dynamics AX 2009 to Boost Online Sales
Microsoft Corp. today announced that Penn Jersey Paper Co., a leading distributor of foodservice disposables, janitorial supplies, restaurant equipment and supplies, and supermarket packaging, has selected Microsoft Dynamics AX 2009 to further grow its business and ramp up its presence on the Web with expanded e-commerce capabilities.
Microsoft Dynamics AX 2009, to be implemented at Penn Jersey by Microsoft Certified Partner MBS Dev Inc., will replace an existing commerce@work enterprise resource planning (ERP) solution that the company's increasing head count and diversifying business had outgrown. Penn Jersey recently branched into retail sales besides its core wholesale operations and expanded its customer base to include restaurants and airport terminals.
Microsoft Dynamics AX 2009 is a flexible, cost-effective ERP solution that enables businesses to optimize their processes, drive down costs, work smarter, fuel productivity and grow revenue. Penn Jersey Paper chose Microsoft Dynamics AX 2009 over rival offerings from Activant Solutions Inc., Epicor Software Corp. and Universal Business Systems Inc. because of its versatile, sophisticated functionality.
Executives also were impressed by Microsoft's commitment to the long-term development of the product and the keen understanding of their vertical industry brought to the table by MBS Dev, which specializes in creating Microsoft Dynamics AX 2009 software extensions for the specific needs of firms in the distribution sector.
"Microsoft Dynamics AX 2009's advanced features and functionality with MBS Dev's industry expertise will enable us to streamline our processes and promote best practice, maximize data accuracy, spur productivity and squarely meet our vertical industry needs," said Penn Jersey Paper procurement manager Thomas Furia III. "The solution will form a cornerstone of our long-term strategy to grow our business while running a tight, efficient and economical operation internally."
Penn Jersey will implement Microsoft Dynamics AX 2009 alongside the MBS Dev Wholesale Distribution Suite (WDS) and the TARGIT BI (business intelligence) Suite from Microsoft Gold Certified Partner TARGIT.
The company anticipates that Microsoft Dynamics AX 2009 will yield multiple business benefits and deliver on key strategic goals, including the following:
-- Reduced costs. Executives expect cost savings to accrue to Penn Jersey's bottom line from the ability to streamline and rationalize business processes.
-- Business growth. MBS Dev's Customer Connect e-commerce module, which utilizes Microsoft Dynamics AX 2009's database, powered by Microsoft SQL Server 2008, will give Penn Jersey a platform to boost its Web presence and aggressively drive online sales. It also will empower Penn Jersey to further grow revenue through the ability to provide customers with richer information about the company's inventory, opening up cross-selling and up-selling opportunities.
-- Streamlined processes through integrated technology. Integrated e- commerce capabilities within Microsoft Dynamics AX 2009 will eliminate the manual and duplicative data entry required with Penn Jersey's existing, more rudimentary, stand-alone e-commerce application. Currently, employees must input data from it by hand to keep the separate ERP system up to date.
-- Improved order processing. MBS Dev's Sales Rep Connect module in tandem with Microsoft Dynamics AX 2009 will enable salespeople to put through orders in a more timely fashion from out in the field, accelerating order fulfillment and improving customer satisfaction.
-- Increased flexibility. Microsoft Dynamics AX 2009 will give Penn Jersey the ability to make changes to core procedures plus perform other adjustments on the fly, helping make it a more agile and opportunistic player in the fast-moving market in which it does business. By contrast, making changes to its current ERP system has proved cumbersome and laborious, executives say.
-- Integration with existing IT investments. Microsoft Dynamics AX 2009's interoperability with Penn Jersey's installed base of Microsoft products, including Microsoft Office, will allow it to generate synergies between its productivity and ERP systems, specifically enhancing Penn Jersey's messaging, collaboration and reporting capabilities. The solution's familiar, user- friendly, Office-like interface also will enable the company to expedite and maximize user adoption.
-- Improved data accuracy. Microsoft Dynamics AX 2009 and MBS Dev's inventory and warehouse management capabilities will enable Penn Jersey to improve the tracking of its warehouse inventory and ability to fill customer orders.
-- Improved supply chain management. Penn Jersey executives expect Microsoft Dynamics AX 2009 with MBS Dev's WDS to help it more precisely calibrate inventory to customer demand to run a leaner, more efficient warehouse operation compared with what has been possible with its existing ERP system. The company also anticipates being able to capitalize on trade discounts and promotional offerings from suppliers to further pare costs.
-- Simplified IT management. Microsoft Dynamics AX 2009 gives Penn Jersey an easy-to-administer system with low management overheads that will empower its IT department to become a "central command center" for business reports and information, say executives.
-- Enhanced forward planning. Microsoft Dynamics AX 2009's budgeting and financial forecasting tools will automate tasks that Penn Jersey has had to perform manually, improving its ability to plan for the future based on robust, sound data analysis.
"Penn Jersey's choice highlights Microsoft Dynamics AX 2009's allure to ambitious, growing businesses that want to position themselves for success in today's economy," said Michael Park, corporate vice president for the U.S. Microsoft Dynamics business at Microsoft. "Microsoft Dynamics AX 2009 enables business to seize opportunities and nimbly adjust to changing conditions while minimizing costs and maximizing productivity."
About Penn Jersey Paper
Penn Jersey Paper Company is a fully integrated distributor of packaging, paper, janitorial chemicals, consumables, and equipment for various business types. Penn Jersey customers include: Supermarkets, Food Service Operations, Healthcare Organizations, Bakeries, Packer Processors, Re-Distribution Companies, Industrial and Retail Companies. For more information visit http://www.pjponline.com.
About MBS Dev
MBS Dev, Inc. is a Colorado corporation founded to assist Microsoft Dynamics AX customers with distribution industry vertical solutions, development requirements and support services. MBS Dev, Inc. is a Gold Certified Partner Value Added Reseller (VAR) and Independent Software Vendor (ISV) for Microsoft Dynamics AX. For further information visit http://www.mbsdev.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq: MSFT - News) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Microsoft Dynamics AX 2009, to be implemented at Penn Jersey by Microsoft Certified Partner MBS Dev Inc., will replace an existing commerce@work enterprise resource planning (ERP) solution that the company's increasing head count and diversifying business had outgrown. Penn Jersey recently branched into retail sales besides its core wholesale operations and expanded its customer base to include restaurants and airport terminals.
Microsoft Dynamics AX 2009 is a flexible, cost-effective ERP solution that enables businesses to optimize their processes, drive down costs, work smarter, fuel productivity and grow revenue. Penn Jersey Paper chose Microsoft Dynamics AX 2009 over rival offerings from Activant Solutions Inc., Epicor Software Corp. and Universal Business Systems Inc. because of its versatile, sophisticated functionality.
Executives also were impressed by Microsoft's commitment to the long-term development of the product and the keen understanding of their vertical industry brought to the table by MBS Dev, which specializes in creating Microsoft Dynamics AX 2009 software extensions for the specific needs of firms in the distribution sector.
"Microsoft Dynamics AX 2009's advanced features and functionality with MBS Dev's industry expertise will enable us to streamline our processes and promote best practice, maximize data accuracy, spur productivity and squarely meet our vertical industry needs," said Penn Jersey Paper procurement manager Thomas Furia III. "The solution will form a cornerstone of our long-term strategy to grow our business while running a tight, efficient and economical operation internally."
Penn Jersey will implement Microsoft Dynamics AX 2009 alongside the MBS Dev Wholesale Distribution Suite (WDS) and the TARGIT BI (business intelligence) Suite from Microsoft Gold Certified Partner TARGIT.
The company anticipates that Microsoft Dynamics AX 2009 will yield multiple business benefits and deliver on key strategic goals, including the following:
-- Reduced costs. Executives expect cost savings to accrue to Penn Jersey's bottom line from the ability to streamline and rationalize business processes.
-- Business growth. MBS Dev's Customer Connect e-commerce module, which utilizes Microsoft Dynamics AX 2009's database, powered by Microsoft SQL Server 2008, will give Penn Jersey a platform to boost its Web presence and aggressively drive online sales. It also will empower Penn Jersey to further grow revenue through the ability to provide customers with richer information about the company's inventory, opening up cross-selling and up-selling opportunities.
-- Streamlined processes through integrated technology. Integrated e- commerce capabilities within Microsoft Dynamics AX 2009 will eliminate the manual and duplicative data entry required with Penn Jersey's existing, more rudimentary, stand-alone e-commerce application. Currently, employees must input data from it by hand to keep the separate ERP system up to date.
-- Improved order processing. MBS Dev's Sales Rep Connect module in tandem with Microsoft Dynamics AX 2009 will enable salespeople to put through orders in a more timely fashion from out in the field, accelerating order fulfillment and improving customer satisfaction.
-- Increased flexibility. Microsoft Dynamics AX 2009 will give Penn Jersey the ability to make changes to core procedures plus perform other adjustments on the fly, helping make it a more agile and opportunistic player in the fast-moving market in which it does business. By contrast, making changes to its current ERP system has proved cumbersome and laborious, executives say.
-- Integration with existing IT investments. Microsoft Dynamics AX 2009's interoperability with Penn Jersey's installed base of Microsoft products, including Microsoft Office, will allow it to generate synergies between its productivity and ERP systems, specifically enhancing Penn Jersey's messaging, collaboration and reporting capabilities. The solution's familiar, user- friendly, Office-like interface also will enable the company to expedite and maximize user adoption.
-- Improved data accuracy. Microsoft Dynamics AX 2009 and MBS Dev's inventory and warehouse management capabilities will enable Penn Jersey to improve the tracking of its warehouse inventory and ability to fill customer orders.
-- Improved supply chain management. Penn Jersey executives expect Microsoft Dynamics AX 2009 with MBS Dev's WDS to help it more precisely calibrate inventory to customer demand to run a leaner, more efficient warehouse operation compared with what has been possible with its existing ERP system. The company also anticipates being able to capitalize on trade discounts and promotional offerings from suppliers to further pare costs.
-- Simplified IT management. Microsoft Dynamics AX 2009 gives Penn Jersey an easy-to-administer system with low management overheads that will empower its IT department to become a "central command center" for business reports and information, say executives.
-- Enhanced forward planning. Microsoft Dynamics AX 2009's budgeting and financial forecasting tools will automate tasks that Penn Jersey has had to perform manually, improving its ability to plan for the future based on robust, sound data analysis.
"Penn Jersey's choice highlights Microsoft Dynamics AX 2009's allure to ambitious, growing businesses that want to position themselves for success in today's economy," said Michael Park, corporate vice president for the U.S. Microsoft Dynamics business at Microsoft. "Microsoft Dynamics AX 2009 enables business to seize opportunities and nimbly adjust to changing conditions while minimizing costs and maximizing productivity."
About Penn Jersey Paper
Penn Jersey Paper Company is a fully integrated distributor of packaging, paper, janitorial chemicals, consumables, and equipment for various business types. Penn Jersey customers include: Supermarkets, Food Service Operations, Healthcare Organizations, Bakeries, Packer Processors, Re-Distribution Companies, Industrial and Retail Companies. For more information visit http://www.pjponline.com.
About MBS Dev
MBS Dev, Inc. is a Colorado corporation founded to assist Microsoft Dynamics AX customers with distribution industry vertical solutions, development requirements and support services. MBS Dev, Inc. is a Gold Certified Partner Value Added Reseller (VAR) and Independent Software Vendor (ISV) for Microsoft Dynamics AX. For further information visit http://www.mbsdev.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq: MSFT - News) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Major Byproducts Recycler Picks Microsoft Dynamics AX 2009 to Optimize Business Processes and Enhance Customer Service
Microsoft Corp. today announced that Sanimax, a leading North American bioreturn company, has selected Microsoft Dynamics AX 2009 to harmonize its business processes and give it a customer-focused platform for continued growth.
Microsoft Dynamics AX 2009 is a versatile, cost-effective enterprise resource planning (ERP) solution that helps businesses streamline their operations, minimize operational costs, drive informed decision-making and fuel employee productivity.
Montreal-based Sanimax reclaims more than one million tons of animal byproducts and used cooking oils a year. The company converts the materials into tallow, glycerin, proteins, leather, biofuels and other high-demand products that it ships to leading pharmaceutical, chemical, cosmetics, leather, energy, animal feed and pet food manufacturers globally.
Sanimax chose Microsoft Dynamics AX 2009 over competing products from two rival vendors following an exhaustive vetting process. Sanimax executives liked the ability of Microsoft Dynamics AX 2009 to deliver a seamless, consistent user experience, complementing its installed base of Microsoft solutions, Microsoft Office, Microsoft SQL Server and Microsoft Dynamics CRM Live, and meet the company's current and projected future needs. They were also impressed by the solution's price tag, which compared favorably with the rival offerings and made it the most cost-effective of those they evaluated.
Microsoft Dynamics AX 2009 will give Sanimax a single business-management platform across its 35 sites in the United States and Canada, replacing three legacy ERP systems that have been expensive to maintain. The homegrown, mutually incompatible systems were impeding Sanimax's ability to coordinate decision-making on a companywide basis.
Sanimax selected Microsoft Gold Certified Partner Fullscope Inc. to perform the implementation and provide ongoing maintenance and support because of its track record of successfully managing business transformation projects, process industry expertise and inside-out knowledge of Microsoft Dynamics AX 2009. Fullscope was the Microsoft Dynamics AX Partner of the Year in 2007 and 2008.
"Microsoft Dynamics AX 2009 gives us the vehicle we need to drive best practice across the company, streamline our processes and better serve our customers," said Simon Chapleau, vice president of information services at Sanimax. "We're looking forward to harmonizing our business processes on one common information platform, thereby facilitating more efficient and strategic decision-making toward driving our business to the next level."
Sanimax will implement Microsoft Dynamics AX 2009 with HighJump Software Inc.'s Software Route Sales and Direct Store Delivery modules to extend the platform to its fleet of trucks via Windows Mobile-based handheld devices that will enable drivers to record shipments and print invoices.
The company anticipates multiple business benefits from deploying Microsoft Dynamics AX 2009, including the following:
* Simplified and streamlined business processes. With Microsoft
Dynamics AX 2009, Sanimax will be able to rationalize its business
processes by enabling employees to work within a single system to
accomplish their tasks rather than having to navigate multiple
systems. This will allow Sanimax employees to focus on the task at
hand and on maximizing customer service rather than being
preoccupied with process steps.
* Promoting best practices companywide. With Microsoft Dynamics AX
2009, Sanimax will be able to disseminate best practices and make
them standard operating procedure across its ranks by enforcing
standardized business processes.
* Enhanced employee productivity. Microsoft Dynamics AX 2009 will
allow Sanimax to furnish individual employees with innovative Role
Center functionality corresponding to their particular job
functions, giving them the specific tools and applications they need
to accomplish their tasks and maximize their effectiveness.
* Improved transparency and ability to meet compliance requirements.
Microsoft Dynamics AX 2009 will enable Sanimax to track materials
across its production process from point of origin to end product in
order to guarantee quality and give customers essential peace of
mind, and enhance the company's ability to comply with regulations
governing safety.
* Integrated information systems. Because Microsoft Dynamics AX 2009
features a common interface with the other Microsoft applications
that Sanimax already uses, the solution will form part of a
consistent experience for users, minimizing their learning curve and
the disruption of migrating to a new system. The company also is
hoping to drive synergies between Microsoft Dynamics AX 2009 and the
other Microsoft solutions it uses to help protect and extend the
value of its existing IT investments.
* Enhanced business reporting. The ability, through Microsoft Dynamics
AX 2009, to generate sophisticated reports in near real time will
enable Sanimax to get a tighter fix on its business than its current
systems allow and be even more responsive to customers.
* More robust planning capabilities. Microsoft Dynamics AX 2009 will
enable Sanimax to make richer forecasts extrapolating from the very
latest data, enhancing its ability to plan for the future and target
business opportunities.
* Cost savings. Microsoft Dynamics AX 2009 will allow Sanimax to
consolidate on a single business management platform that addresses
all of its needs at a fraction of the cost of maintaining three
separate and distinct ERP systems.
* Improved data integrity. The ability, with Microsoft Dynamics AX
2009, to gain ready access to the very latest customer data will
enable the company to better service its customer base and be more
proactive in the services it offers them than its present systems
permit.
"Sanimax's endorsement demonstrates how Microsoft Dynamics AX 2009 delivers as a springboard for growth while allowing companies to keep a lid on costs and run their operations as efficiently as possible," said Michael Park, corporate vice president for the U.S. Dynamics Business at Microsoft. "Microsoft Dynamics AX 2009 gives firms defense and offense capabilities, enabling them to run a tight, streamlined, economical operation while seizing opportunities to grow their business."
About Sanimax
Sanimax is a values driven organization that creates environmentally responsible solutions for the food, agribusiness and renewable energy industries. Every year the company collects more than a million tons of animal and food by-products across North America. It renews the collected materials to produce high-demand goods such as tallow, glycerin, proteins, leathers and biofuels destined for industries around the world. For more information, visit Sanimax.com.
About Fullscope
The 2007 and 2008 Microsoft Dynamics AX Partner of the Year, Fullscope, Inc. is a Microsoft Gold Certified Partner that offers deep domain expertise for companies with process, discrete and hybrid manufacturing operations. The company develops and supports Process Industries for Microsoft Dynamics AX; offers a Certified for Microsoft Dynamics AX solution for high tech; and is one of the largest Microsoft Dynamics AX resellers in the United States and Canada. For more information, go to http://www.fullscope.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq: MSFT - News) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Microsoft Dynamics AX 2009 is a versatile, cost-effective enterprise resource planning (ERP) solution that helps businesses streamline their operations, minimize operational costs, drive informed decision-making and fuel employee productivity.
Montreal-based Sanimax reclaims more than one million tons of animal byproducts and used cooking oils a year. The company converts the materials into tallow, glycerin, proteins, leather, biofuels and other high-demand products that it ships to leading pharmaceutical, chemical, cosmetics, leather, energy, animal feed and pet food manufacturers globally.
Sanimax chose Microsoft Dynamics AX 2009 over competing products from two rival vendors following an exhaustive vetting process. Sanimax executives liked the ability of Microsoft Dynamics AX 2009 to deliver a seamless, consistent user experience, complementing its installed base of Microsoft solutions, Microsoft Office, Microsoft SQL Server and Microsoft Dynamics CRM Live, and meet the company's current and projected future needs. They were also impressed by the solution's price tag, which compared favorably with the rival offerings and made it the most cost-effective of those they evaluated.
Microsoft Dynamics AX 2009 will give Sanimax a single business-management platform across its 35 sites in the United States and Canada, replacing three legacy ERP systems that have been expensive to maintain. The homegrown, mutually incompatible systems were impeding Sanimax's ability to coordinate decision-making on a companywide basis.
Sanimax selected Microsoft Gold Certified Partner Fullscope Inc. to perform the implementation and provide ongoing maintenance and support because of its track record of successfully managing business transformation projects, process industry expertise and inside-out knowledge of Microsoft Dynamics AX 2009. Fullscope was the Microsoft Dynamics AX Partner of the Year in 2007 and 2008.
"Microsoft Dynamics AX 2009 gives us the vehicle we need to drive best practice across the company, streamline our processes and better serve our customers," said Simon Chapleau, vice president of information services at Sanimax. "We're looking forward to harmonizing our business processes on one common information platform, thereby facilitating more efficient and strategic decision-making toward driving our business to the next level."
Sanimax will implement Microsoft Dynamics AX 2009 with HighJump Software Inc.'s Software Route Sales and Direct Store Delivery modules to extend the platform to its fleet of trucks via Windows Mobile-based handheld devices that will enable drivers to record shipments and print invoices.
The company anticipates multiple business benefits from deploying Microsoft Dynamics AX 2009, including the following:
* Simplified and streamlined business processes. With Microsoft
Dynamics AX 2009, Sanimax will be able to rationalize its business
processes by enabling employees to work within a single system to
accomplish their tasks rather than having to navigate multiple
systems. This will allow Sanimax employees to focus on the task at
hand and on maximizing customer service rather than being
preoccupied with process steps.
* Promoting best practices companywide. With Microsoft Dynamics AX
2009, Sanimax will be able to disseminate best practices and make
them standard operating procedure across its ranks by enforcing
standardized business processes.
* Enhanced employee productivity. Microsoft Dynamics AX 2009 will
allow Sanimax to furnish individual employees with innovative Role
Center functionality corresponding to their particular job
functions, giving them the specific tools and applications they need
to accomplish their tasks and maximize their effectiveness.
* Improved transparency and ability to meet compliance requirements.
Microsoft Dynamics AX 2009 will enable Sanimax to track materials
across its production process from point of origin to end product in
order to guarantee quality and give customers essential peace of
mind, and enhance the company's ability to comply with regulations
governing safety.
* Integrated information systems. Because Microsoft Dynamics AX 2009
features a common interface with the other Microsoft applications
that Sanimax already uses, the solution will form part of a
consistent experience for users, minimizing their learning curve and
the disruption of migrating to a new system. The company also is
hoping to drive synergies between Microsoft Dynamics AX 2009 and the
other Microsoft solutions it uses to help protect and extend the
value of its existing IT investments.
* Enhanced business reporting. The ability, through Microsoft Dynamics
AX 2009, to generate sophisticated reports in near real time will
enable Sanimax to get a tighter fix on its business than its current
systems allow and be even more responsive to customers.
* More robust planning capabilities. Microsoft Dynamics AX 2009 will
enable Sanimax to make richer forecasts extrapolating from the very
latest data, enhancing its ability to plan for the future and target
business opportunities.
* Cost savings. Microsoft Dynamics AX 2009 will allow Sanimax to
consolidate on a single business management platform that addresses
all of its needs at a fraction of the cost of maintaining three
separate and distinct ERP systems.
* Improved data integrity. The ability, with Microsoft Dynamics AX
2009, to gain ready access to the very latest customer data will
enable the company to better service its customer base and be more
proactive in the services it offers them than its present systems
permit.
"Sanimax's endorsement demonstrates how Microsoft Dynamics AX 2009 delivers as a springboard for growth while allowing companies to keep a lid on costs and run their operations as efficiently as possible," said Michael Park, corporate vice president for the U.S. Dynamics Business at Microsoft. "Microsoft Dynamics AX 2009 gives firms defense and offense capabilities, enabling them to run a tight, streamlined, economical operation while seizing opportunities to grow their business."
About Sanimax
Sanimax is a values driven organization that creates environmentally responsible solutions for the food, agribusiness and renewable energy industries. Every year the company collects more than a million tons of animal and food by-products across North America. It renews the collected materials to produce high-demand goods such as tallow, glycerin, proteins, leathers and biofuels destined for industries around the world. For more information, visit Sanimax.com.
About Fullscope
The 2007 and 2008 Microsoft Dynamics AX Partner of the Year, Fullscope, Inc. is a Microsoft Gold Certified Partner that offers deep domain expertise for companies with process, discrete and hybrid manufacturing operations. The company develops and supports Process Industries for Microsoft Dynamics AX; offers a Certified for Microsoft Dynamics AX solution for high tech; and is one of the largest Microsoft Dynamics AX resellers in the United States and Canada. For more information, go to http://www.fullscope.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq: MSFT - News) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
jeudi 18 décembre 2008
Outlook Even Brighter for Fast-Growing Healthcare IT Services Provider With Shot in the Arm From Microsoft Dynamics AX 2009
Microsoft Corp. today announced that Vitalize Consulting Solutions Inc. (VCS), a rapidly expanding healthcare IT services provider based in Kennett Square, Pa., and Reading, Mass., and serving hospitals and healthcare organizations across the U.S. and Canada, has selected Microsoft Dynamics AX 2009 to keep pace with growing demand and set up the company for future success.
Working with Microsoft Gold Certified Partner Computer Generated Solutions Inc. (CGS), VCS will roll out Microsoft Dynamics AX 2009 Financials, Professional Services Automation, AX Enterprise Portal and Human Resources modules to fully automate its financial accounting, project management and personnel operations. The Microsoft Dynamics AX 2009 modules will replace an assortment of point solutions riddled with manual processes, which the company has added incrementally over the past five years to cope with its rapid expansion from small startup to midsize organization.
Microsoft beat out competition from Salesforce.com Inc., SAP AG, Agresso and other rival vendors in a rigorous vetting process to land the lucrative contract. Microsoft Dynamics AX 2009 got the nod for the overall integration of the solution; the ability to address the breadth of VCS’s functional needs; its robust, scalable platform that allows for future growth; and sheer user-friendliness, giving employees ready access to critical data through a familiar, intuitive interface similar to Microsoft Office.
“Microsoft Dynamics AX 2009 will provide VCS with a completely integrated solution,” said Eric Egnet, chief information officer at VCS. “This will provide us with the access and agility we need to respond to our marketplace, service our customers and help grow our company.”
VCS also was drawn to the native integration of Microsoft Dynamics AX 2009 with its existing investments in Microsoft Office, including SharePoint, Excel, Exchange Serve and Outlook, plus Microsoft SQL Server. The company’s installed base of Microsoft productivity applications will give its employees an easy point of entry into Microsoft Dynamics AX 2009 capabilities.
Released in June, Microsoft Dynamics AX 2009 is a comprehensive business management solution for midsized and larger organizations that enables fast-growing organizations to streamline processes, pare costs, identify and capitalize on business opportunities, monitor performance, and, thanks to innovative new roles-based functionality, maximize individual employees’ productivity.
Microsoft Dynamics AX 2009 will enable VCS to rationalize its business processes and eliminate the wheel-spinning and angst over incorrect manual data entry associated with its current systems, allowing the company to redouble its focus on its core business of helping hospitals and other healthcare providers deliver the very best quality care to patients.
VCS expects that deploying Microsoft Dynamics AX 2009 will generate multiple business benefits and address key strategic pillars of the company’s growth plans:
•
Revenue-driving efficiencies and time savings. With the new system, VCS expects to be able to shrink the time it takes to locate and analyze critical data, expediting customer response times and making the company more nimble and in serving clients. It anticipates that this will enhance customer retention and acquisition, driving improved financial performance.
•
Data accuracy. The automation of processes will reduce the scope for human error associated with manual data entry. The company anticipates that the new system will enable it to strictly adhere to the absolute highest standards of data integrity and accuracy — critical considerations for businesses competing in the healthcare informatics arena with patients’ lives at stake.
•
Faster, smarter decision-making. VCS’s current ad hoc array of applications has created multiple discrete silos of information that prevent data from being shared on a companywide basis. With Microsoft Dynamics AX 2009, VCS will be able to relieve these data bottlenecks and pool information across its ranks to make sure everyone is on the same page, driving timelier and more informed decision-making.
•
Improved employee productivity. A unitary companywide ERP system will enable VCS to furnish its 225-member work force dispersed across the U.S. and Canada with real-time access to the information that matters to them — something its existing patchwork of solutions cannot accomplish.
•
Cross-company IT integration. Microsoft Dynamics AX 2009 complements and is natively integrated with VCS’s existing Microsoft software, driving powerful synergies and naturally extending the functionality available to end-users.
•
IT support and management. Administering VCS’s existing disparate solutions has tied up precious IT resources. Microsoft Dynamics AX 2009 will enable the company to reduce IT management overhead and redeploy IT staff to higher-order, more-strategic projects.
“Today’s announcement highlights the growing momentum of Microsoft Dynamics AX 2009 in thriving industry segments such as professional services,” said Michael Park, corporate vice president for the U.S. Small and Midmarket Solutions & partners (SMS&P) Group at Microsoft. “Microsoft Dynamics AX 2009 is the technology of choice for rapidly expanding companies looking to take their business to the next level with a fully integrated ERP solution that provides a scalable, extensible platform for future growth in a fast-moving market.”
Working with Microsoft Gold Certified Partner Computer Generated Solutions Inc. (CGS), VCS will roll out Microsoft Dynamics AX 2009 Financials, Professional Services Automation, AX Enterprise Portal and Human Resources modules to fully automate its financial accounting, project management and personnel operations. The Microsoft Dynamics AX 2009 modules will replace an assortment of point solutions riddled with manual processes, which the company has added incrementally over the past five years to cope with its rapid expansion from small startup to midsize organization.
Microsoft beat out competition from Salesforce.com Inc., SAP AG, Agresso and other rival vendors in a rigorous vetting process to land the lucrative contract. Microsoft Dynamics AX 2009 got the nod for the overall integration of the solution; the ability to address the breadth of VCS’s functional needs; its robust, scalable platform that allows for future growth; and sheer user-friendliness, giving employees ready access to critical data through a familiar, intuitive interface similar to Microsoft Office.
“Microsoft Dynamics AX 2009 will provide VCS with a completely integrated solution,” said Eric Egnet, chief information officer at VCS. “This will provide us with the access and agility we need to respond to our marketplace, service our customers and help grow our company.”
VCS also was drawn to the native integration of Microsoft Dynamics AX 2009 with its existing investments in Microsoft Office, including SharePoint, Excel, Exchange Serve and Outlook, plus Microsoft SQL Server. The company’s installed base of Microsoft productivity applications will give its employees an easy point of entry into Microsoft Dynamics AX 2009 capabilities.
Released in June, Microsoft Dynamics AX 2009 is a comprehensive business management solution for midsized and larger organizations that enables fast-growing organizations to streamline processes, pare costs, identify and capitalize on business opportunities, monitor performance, and, thanks to innovative new roles-based functionality, maximize individual employees’ productivity.
Microsoft Dynamics AX 2009 will enable VCS to rationalize its business processes and eliminate the wheel-spinning and angst over incorrect manual data entry associated with its current systems, allowing the company to redouble its focus on its core business of helping hospitals and other healthcare providers deliver the very best quality care to patients.
VCS expects that deploying Microsoft Dynamics AX 2009 will generate multiple business benefits and address key strategic pillars of the company’s growth plans:
•
Revenue-driving efficiencies and time savings. With the new system, VCS expects to be able to shrink the time it takes to locate and analyze critical data, expediting customer response times and making the company more nimble and in serving clients. It anticipates that this will enhance customer retention and acquisition, driving improved financial performance.
•
Data accuracy. The automation of processes will reduce the scope for human error associated with manual data entry. The company anticipates that the new system will enable it to strictly adhere to the absolute highest standards of data integrity and accuracy — critical considerations for businesses competing in the healthcare informatics arena with patients’ lives at stake.
•
Faster, smarter decision-making. VCS’s current ad hoc array of applications has created multiple discrete silos of information that prevent data from being shared on a companywide basis. With Microsoft Dynamics AX 2009, VCS will be able to relieve these data bottlenecks and pool information across its ranks to make sure everyone is on the same page, driving timelier and more informed decision-making.
•
Improved employee productivity. A unitary companywide ERP system will enable VCS to furnish its 225-member work force dispersed across the U.S. and Canada with real-time access to the information that matters to them — something its existing patchwork of solutions cannot accomplish.
•
Cross-company IT integration. Microsoft Dynamics AX 2009 complements and is natively integrated with VCS’s existing Microsoft software, driving powerful synergies and naturally extending the functionality available to end-users.
•
IT support and management. Administering VCS’s existing disparate solutions has tied up precious IT resources. Microsoft Dynamics AX 2009 will enable the company to reduce IT management overhead and redeploy IT staff to higher-order, more-strategic projects.
“Today’s announcement highlights the growing momentum of Microsoft Dynamics AX 2009 in thriving industry segments such as professional services,” said Michael Park, corporate vice president for the U.S. Small and Midmarket Solutions & partners (SMS&P) Group at Microsoft. “Microsoft Dynamics AX 2009 is the technology of choice for rapidly expanding companies looking to take their business to the next level with a fully integrated ERP solution that provides a scalable, extensible platform for future growth in a fast-moving market.”
Microsoft Offers 0 Percent Financing to New Microsoft Dynamics ERP and Microsoft Dynamics CRM Customers
Microsoft Corp. today announced 0 percent financing for 36 months for new, qualifying customers of Microsoft Dynamics ERP and CRM solutions. The limited time offer is available to Microsoft Dynamics customers who receive Microsoft Financing credit approval on all purchases of $20,000 (U.S.) up to $1 million (U.S.).
“We are working closely with our customers and partners to proactively enable them to preserve their capital resources to ride out the current economic situation, while making an important strategic investment in their future,” said Kirill Tatarinov, corporate vice president of Microsoft Business Solutions. “Microsoft Dynamics ERP and CRM solutions are business assets that pay off in the near term and over the long haul by helping companies drive productivity, maximize efficiency, and adapt and grow their business in today’s fast-changing market.”
With Microsoft Dynamics ERP and CRM solutions, businesses can do the following:
•
Increase operational efficiencies. Integrate and streamline business processes to eliminate inefficient procedures and optimize utilization of existing resources.
•
Increase employee productivity. Enable employees to boost their output and work smarter through a familiar, intuitive user interface similar to that of Microsoft Office and with Role Centers configured around the needs of individual users. Customers on maintenance plans also can get access to free, online training to help further stretch their budgets.
•
Leverage existing IT investments. Protect and extend investments in existing systems through solutions that interoperate with businesses’ other Microsoft applications, driving synergies and promoting easy access to critical data across systems.
•
Retain customers and revenue. Strengthen existing customer relationships, minimize churn and maximize new customer acquisition opportunities through improved customer service capabilities and streamlined customer management.
•
Eliminate unnecessary marketing spend. Sharpen the focus of marketing efforts by more efficiently honing in on prospects, including improving utilization of economical online channels.
This offer was welcomed by Mike Gillis, managing vice president of Hitachi Consulting, a global business and IT consulting company and Microsoft Dynamics partner.
“Making it simple, convenient and affordable for businesses to invest in leading-edge business management software today is the right move at the right time,” Gillis said. “This represents a great opportunity for businesses in today’s cost-conscious market and shows that Microsoft has its ear to the ground and is attuned to the needs of business.”
The Microsoft Dynamics 0 percent financing promotion is applicable to licensing and first-year enhancements costs on Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL and Microsoft Dynamics CRM solutions. More information about the Microsoft Dynamics 0 percent financing promotion can be found at http://www.microsoft.com/dynamics/purchase/total_solution_financing.mspx. Additional costs associated with Microsoft Dynamics ERP and CRM implementation, such as products from independent software vendors, partner services and customization, can be financed at standard rates. The promotion is available in Australia, Belgium, Canada (subject to unique terms and conditions), France, Germany, Italy, the Netherlands, New Zealand, Spain, Switzerland, the U.K. and the U.S.
“We are working closely with our customers and partners to proactively enable them to preserve their capital resources to ride out the current economic situation, while making an important strategic investment in their future,” said Kirill Tatarinov, corporate vice president of Microsoft Business Solutions. “Microsoft Dynamics ERP and CRM solutions are business assets that pay off in the near term and over the long haul by helping companies drive productivity, maximize efficiency, and adapt and grow their business in today’s fast-changing market.”
With Microsoft Dynamics ERP and CRM solutions, businesses can do the following:
•
Increase operational efficiencies. Integrate and streamline business processes to eliminate inefficient procedures and optimize utilization of existing resources.
•
Increase employee productivity. Enable employees to boost their output and work smarter through a familiar, intuitive user interface similar to that of Microsoft Office and with Role Centers configured around the needs of individual users. Customers on maintenance plans also can get access to free, online training to help further stretch their budgets.
•
Leverage existing IT investments. Protect and extend investments in existing systems through solutions that interoperate with businesses’ other Microsoft applications, driving synergies and promoting easy access to critical data across systems.
•
Retain customers and revenue. Strengthen existing customer relationships, minimize churn and maximize new customer acquisition opportunities through improved customer service capabilities and streamlined customer management.
•
Eliminate unnecessary marketing spend. Sharpen the focus of marketing efforts by more efficiently honing in on prospects, including improving utilization of economical online channels.
This offer was welcomed by Mike Gillis, managing vice president of Hitachi Consulting, a global business and IT consulting company and Microsoft Dynamics partner.
“Making it simple, convenient and affordable for businesses to invest in leading-edge business management software today is the right move at the right time,” Gillis said. “This represents a great opportunity for businesses in today’s cost-conscious market and shows that Microsoft has its ear to the ground and is attuned to the needs of business.”
The Microsoft Dynamics 0 percent financing promotion is applicable to licensing and first-year enhancements costs on Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL and Microsoft Dynamics CRM solutions. More information about the Microsoft Dynamics 0 percent financing promotion can be found at http://www.microsoft.com/dynamics/purchase/total_solution_financing.mspx. Additional costs associated with Microsoft Dynamics ERP and CRM implementation, such as products from independent software vendors, partner services and customization, can be financed at standard rates. The promotion is available in Australia, Belgium, Canada (subject to unique terms and conditions), France, Germany, Italy, the Netherlands, New Zealand, Spain, Switzerland, the U.K. and the U.S.
Microsoft Delivers First Service Update to Microsoft Dynamics CRM Online
Microsoft Corp. today released the first service update for Microsoft Dynamics CRM Online, just four months after it was first made generally available this year. The release includes new features that will enable businesses to create, monitor and optimize Internet marketing campaigns quickly and efficiently, all from within their existing CRM environment. The September 2008 Service Update is available to customers at no charge.
“Today’s release underscores our commitment to rapid innovation,” said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. “Our first service update is significant for its new functionality, scale and additional value it provides our customers at no additional cost.”
The Internet marketing capabilities allow businesses to utilize the Internet as a revenue-generating marketing channel and an integral part of their CRM strategy, especially in conducting search engine marketing (SEM) campaigns. The new Internet marketing functionality will enable organizations to do the following:
•
Create and manage online and search engine campaigns
•
Research and bid on key words using search engine optimization
•
Gain insight into marketing return on investment according to click-through and conversion rates
•
Capture sales leads from the Web using pages hosted by Microsoft or the organization’s own Web site
•
Unify search engine intelligence with CRM analytics to optimize campaign performance
“This update will help customers maximize marketing returns from online advertising spending by allowing them to monitor and measure the effectiveness of online ad campaigns,” said David J. Buggy, vice president of Beringer Associates Inc., a Gold Certified Microsoft Partner. “Microsoft Dynamics CRM Online’s automatic update means we’re able to take advantage of advances like this on a far quicker cycle, so we don’t have to worry about being left flat-footed by changes in business.”
The service update also will provide customers with increased scale for teams of multiple thousands of employees and provide a direct link from the Microsoft Dynamics CRM Resource Center to the Microsoft Pinpoint marketplace, where they can connect with more than 200 Microsoft Dynamics partners and choose from approximately 250 products and services. Future service updates will provide enhanced enterprise integration, enterprise analytics and extended service benefits.
Microsoft Dynamics CRM Online is an on-demand customer relationship service, hosted and managed by Microsoft, that comprises a full suite of marketing, sales and service capabilities.
Availability
The Internet marketing module will be available initially to Microsoft Dynamics CRM Online customers in the United States with a version extended to customers in Canada in a subsequent update. To learn about Microsoft Dynamics CRM and to sign up for the online service, customers can visit http://crm.dynamics.com or call (877) CRM CHOICE (276-2464).
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
“Today’s release underscores our commitment to rapid innovation,” said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. “Our first service update is significant for its new functionality, scale and additional value it provides our customers at no additional cost.”
The Internet marketing capabilities allow businesses to utilize the Internet as a revenue-generating marketing channel and an integral part of their CRM strategy, especially in conducting search engine marketing (SEM) campaigns. The new Internet marketing functionality will enable organizations to do the following:
•
Create and manage online and search engine campaigns
•
Research and bid on key words using search engine optimization
•
Gain insight into marketing return on investment according to click-through and conversion rates
•
Capture sales leads from the Web using pages hosted by Microsoft or the organization’s own Web site
•
Unify search engine intelligence with CRM analytics to optimize campaign performance
“This update will help customers maximize marketing returns from online advertising spending by allowing them to monitor and measure the effectiveness of online ad campaigns,” said David J. Buggy, vice president of Beringer Associates Inc., a Gold Certified Microsoft Partner. “Microsoft Dynamics CRM Online’s automatic update means we’re able to take advantage of advances like this on a far quicker cycle, so we don’t have to worry about being left flat-footed by changes in business.”
The service update also will provide customers with increased scale for teams of multiple thousands of employees and provide a direct link from the Microsoft Dynamics CRM Resource Center to the Microsoft Pinpoint marketplace, where they can connect with more than 200 Microsoft Dynamics partners and choose from approximately 250 products and services. Future service updates will provide enhanced enterprise integration, enterprise analytics and extended service benefits.
Microsoft Dynamics CRM Online is an on-demand customer relationship service, hosted and managed by Microsoft, that comprises a full suite of marketing, sales and service capabilities.
Availability
The Internet marketing module will be available initially to Microsoft Dynamics CRM Online customers in the United States with a version extended to customers in Canada in a subsequent update. To learn about Microsoft Dynamics CRM and to sign up for the online service, customers can visit http://crm.dynamics.com or call (877) CRM CHOICE (276-2464).
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
Microsoft Dynamics NAV 2009 Puts Business Productivity Centre Stage
Microsoft Corp today opened Convergence 2008 Copenhagen, the premier Microsoft Dynamics customer event, with "The Dynamic Business," a visionary keynote address from Kirill Tatarinov, corporate vice president of Microsoft Business Solutions at Microsoft.
As part of the keynote address, Tatarinov announced the general availability on 1 Dec of Microsoft Dynamics NAV 2009 and articulated the company’s deep-seated commitment to continuous innovation across its enterprise resource planning (ERP) and customer relationship management (CRM) products.
"Our customers and partners are facing complex issues today. Customers need to streamline operations and find ways to use resources more efficiently while partners are looking for strong opportunities to create and maintain vertical solutions," Tatarinov said. "Microsoft Dynamics NAV 2009 allows us to squarely address the needs of midsize businesses in today's economic climate and to support our partners' investments. By using the role-specific user friendly ERP solution, both groups can boost productivity and work smarter, maximising their effectiveness in driving business impact."
Microsoft Dynamics NAV 2009 will introduce several new capabilities designed to increase usage of ERP and fuel individual and organisation-wide productivity, including the following:
* Personalised Role Centers corresponding to 21 key job functions provide individual employees with tools, alerts and efficiency capabilities attuned to the needs of their particular role from within a single location, while other RoleTailored attributes make employees' jobs easier as their work takes them to other parts of the application.
* Sophisticated business intelligence (BI) capabilities based on the new Microsoft SQL Server database layer introduced in Microsoft Dynamics NAV 2009, enable employees to drill into data, identify trends, generate business insights, and monitor how they’re tracking against key performance indicators (KPIs).
* .NET Web Services allow partners and customers to integrate data and business logic from Microsoft Dynamics NAV 2009 with other applications to support a wide range of scenarios. For example, businesses wanting to deploy credit check functionality to enable employees who normally do not have access to the ERP system to run credit checks on a new customer can easily create web services that make the process simple and efficient in providing the employee with access to recent and accurate credit data.
"Our employees have enthusiastically embraced Microsoft Dynamics NAV 2009 because it fits their individual needs rather than force-fitting them into a one-size fits-all system," said Henrik Dam Jespersen, CEO of Hurup Furniture. "The ease of setup and tight integration with the Microsoft products we already use allowed us to get up and running quickly and smoothly, and we're already seeing increased productivity, reduced costs and smarter decision-making."
Microsoft Dynamics NAV 2009 will be made generally available in Australia, Canada (English and French), Denmark, France, Germany, India (English), Ireland, Italy, Mexico, the Netherlands, New Zealand, Spain, the UK and the US on 1 Dec. Availability in an additional 28 national markets will be announced nearer to the specific country release dates. More information can be found at http://www.microsoft.com/dynamics/nav.
Tatarinov also highlighted initiatives taking place across Microsoft Dynamics, under the company's commitment to continuous customer-driven innovation, that will enable businesses to drive further value from their investments in Microsoft Dynamics solutions, including the following:
* Microsoft Dynamics Integration Components Add-In for Windows Essential Business Server 2008. This new administration console enables midsize businesses running Microsoft Dynamics solutions to simplify their management overhead and lower their total cost of ownership by administering their Microsoft Dynamics environment from within a single, familiar console where their other applications are administered. Based on customer feedback, this add-in will greatly reduce the setup and ongoing management of IT. The add-in was made available to Microsoft Dynamics AX 2009 customers first, on 18 Nov.
* eService Accelerator for Microsoft Dynamics CRM 4.0. The eService accelerator, available at no charge to existing Microsoft Dynamics CRM 4.0 customers, gives businesses the ability to offer web-based, self-service capabilities to their customers while tracking and managing these interactions in Microsoft Dynamics CRM 4.0. By helping their customers quickly find solutions online, businesses can increase customer satisfaction while reducing call volumes and related costs. Available by the end of 2008, the eService Accelerator can be used within the customer's own web portal, or they can use the prebuilt portal solution powered by Microsoft.
* Business networking for Microsoft Dynamics communities. The Microsoft Dynamics Community site is a dedicated, purpose-built social networking environment that enables customers and partners to connect with their peers to pool knowledge, share best practice, collaborate for mutual success and stay up-to-date on the latest Microsoft Dynamics-related developments. The site counts more than 16,000 registered users. New business networking capabilities are being rolled out to help customers and partners home in on community members with specific profiles by conducting searches by industry, location, product line and other criteria. Microsoft receives content from trusted news outlets Thomson Reuters and MSDynamicsWorld.com to the site. More information is available at http://community.dynamics.com.
"I have been using the Microsoft Dynamics Community for more than a year, and it is a great forum for exchanging knowledge and networking with expert professionals. I have gotten to know industry experts, asked and answered detailed questions, and held discussions with peers on a regular basis," said Arijit Basu, principal consultant at PricewaterhouseCoopers India and Microsoft Dynamics AX MVP. "Microsoft Dynamics Community is a must for all individuals — customers and partners — who want to improve their business and help one another with networking and sharing knowledge about Microsoft Dynamics products. It feels good to be part of such a dynamic community."
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialised services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realise their full potential.
About Microsoft EMEA (Europe, Middle East and Africa)
Microsoft has operated in EMEA since 1982. In the region Microsoft employs more than 16,000 people in over 64 subsidiaries, delivering products and services in more than 139 countries and territories.
As part of the keynote address, Tatarinov announced the general availability on 1 Dec of Microsoft Dynamics NAV 2009 and articulated the company’s deep-seated commitment to continuous innovation across its enterprise resource planning (ERP) and customer relationship management (CRM) products.
"Our customers and partners are facing complex issues today. Customers need to streamline operations and find ways to use resources more efficiently while partners are looking for strong opportunities to create and maintain vertical solutions," Tatarinov said. "Microsoft Dynamics NAV 2009 allows us to squarely address the needs of midsize businesses in today's economic climate and to support our partners' investments. By using the role-specific user friendly ERP solution, both groups can boost productivity and work smarter, maximising their effectiveness in driving business impact."
Microsoft Dynamics NAV 2009 will introduce several new capabilities designed to increase usage of ERP and fuel individual and organisation-wide productivity, including the following:
* Personalised Role Centers corresponding to 21 key job functions provide individual employees with tools, alerts and efficiency capabilities attuned to the needs of their particular role from within a single location, while other RoleTailored attributes make employees' jobs easier as their work takes them to other parts of the application.
* Sophisticated business intelligence (BI) capabilities based on the new Microsoft SQL Server database layer introduced in Microsoft Dynamics NAV 2009, enable employees to drill into data, identify trends, generate business insights, and monitor how they’re tracking against key performance indicators (KPIs).
* .NET Web Services allow partners and customers to integrate data and business logic from Microsoft Dynamics NAV 2009 with other applications to support a wide range of scenarios. For example, businesses wanting to deploy credit check functionality to enable employees who normally do not have access to the ERP system to run credit checks on a new customer can easily create web services that make the process simple and efficient in providing the employee with access to recent and accurate credit data.
"Our employees have enthusiastically embraced Microsoft Dynamics NAV 2009 because it fits their individual needs rather than force-fitting them into a one-size fits-all system," said Henrik Dam Jespersen, CEO of Hurup Furniture. "The ease of setup and tight integration with the Microsoft products we already use allowed us to get up and running quickly and smoothly, and we're already seeing increased productivity, reduced costs and smarter decision-making."
Microsoft Dynamics NAV 2009 will be made generally available in Australia, Canada (English and French), Denmark, France, Germany, India (English), Ireland, Italy, Mexico, the Netherlands, New Zealand, Spain, the UK and the US on 1 Dec. Availability in an additional 28 national markets will be announced nearer to the specific country release dates. More information can be found at http://www.microsoft.com/dynamics/nav.
Tatarinov also highlighted initiatives taking place across Microsoft Dynamics, under the company's commitment to continuous customer-driven innovation, that will enable businesses to drive further value from their investments in Microsoft Dynamics solutions, including the following:
* Microsoft Dynamics Integration Components Add-In for Windows Essential Business Server 2008. This new administration console enables midsize businesses running Microsoft Dynamics solutions to simplify their management overhead and lower their total cost of ownership by administering their Microsoft Dynamics environment from within a single, familiar console where their other applications are administered. Based on customer feedback, this add-in will greatly reduce the setup and ongoing management of IT. The add-in was made available to Microsoft Dynamics AX 2009 customers first, on 18 Nov.
* eService Accelerator for Microsoft Dynamics CRM 4.0. The eService accelerator, available at no charge to existing Microsoft Dynamics CRM 4.0 customers, gives businesses the ability to offer web-based, self-service capabilities to their customers while tracking and managing these interactions in Microsoft Dynamics CRM 4.0. By helping their customers quickly find solutions online, businesses can increase customer satisfaction while reducing call volumes and related costs. Available by the end of 2008, the eService Accelerator can be used within the customer's own web portal, or they can use the prebuilt portal solution powered by Microsoft.
* Business networking for Microsoft Dynamics communities. The Microsoft Dynamics Community site is a dedicated, purpose-built social networking environment that enables customers and partners to connect with their peers to pool knowledge, share best practice, collaborate for mutual success and stay up-to-date on the latest Microsoft Dynamics-related developments. The site counts more than 16,000 registered users. New business networking capabilities are being rolled out to help customers and partners home in on community members with specific profiles by conducting searches by industry, location, product line and other criteria. Microsoft receives content from trusted news outlets Thomson Reuters and MSDynamicsWorld.com to the site. More information is available at http://community.dynamics.com.
"I have been using the Microsoft Dynamics Community for more than a year, and it is a great forum for exchanging knowledge and networking with expert professionals. I have gotten to know industry experts, asked and answered detailed questions, and held discussions with peers on a regular basis," said Arijit Basu, principal consultant at PricewaterhouseCoopers India and Microsoft Dynamics AX MVP. "Microsoft Dynamics Community is a must for all individuals — customers and partners — who want to improve their business and help one another with networking and sharing knowledge about Microsoft Dynamics products. It feels good to be part of such a dynamic community."
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialised services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realise their full potential.
About Microsoft EMEA (Europe, Middle East and Africa)
Microsoft has operated in EMEA since 1982. In the region Microsoft employs more than 16,000 people in over 64 subsidiaries, delivering products and services in more than 139 countries and territories.
Leading Distribution Company Picks Microsoft Dynamics AX 2009 to Boost Online Sales, Drive Business Growth
Microsoft Corp. today announced that Penn Jersey Paper Co., a leading distributor of foodservice disposables, janitorial supplies, restaurant equipment and supplies, and supermarket packaging, has selected Microsoft Dynamics AX 2009 to further grow its business and ramp up its presence on the Web with expanded e-commerce capabilities.
Microsoft Dynamics AX 2009, to be implemented at Penn Jersey by Microsoft Certified Partner MBS Dev Inc., will replace an existing commerce@work enterprise resource planning (ERP) solution that the company’s increasing head count and diversifying business had outgrown. Penn Jersey recently branched into retail sales besides its core wholesale operations and expanded its customer base to include restaurants and airport terminals.
Microsoft Dynamics AX 2009 is a flexible, cost-effective ERP solution that enables businesses to optimize their processes, drive down costs, work smarter, fuel productivity and grow revenue. Penn Jersey Paper chose Microsoft Dynamics AX 2009 over rival offerings from Activant Solutions Inc., Epicor Software Corp. and Universal Business Systems Inc. because of its versatile, sophisticated functionality.
Executives also were impressed by Microsoft’s commitment to the long-term development of the product and the keen understanding of their vertical industry brought to the table by MBS Dev, which specializes in creating Microsoft Dynamics AX 2009 software extensions for the specific needs of firms in the distribution sector.
“Microsoft Dynamics AX 2009’s advanced features and functionality with MBS Dev’s industry expertise will enable us to streamline our processes and promote best practice, maximize data accuracy, spur productivity and squarely meet our vertical industry needs,” said Penn Jersey Paper procurement manager Thomas Furia III. “The solution will form a cornerstone of our long-term strategy to grow our business while running a tight, efficient and economical operation internally.”
Penn Jersey will implement Microsoft Dynamics AX 2009 alongside the MBS Dev Wholesale Distribution Suite (WDS) and the TARGIT BI (business intelligence) Suite from Microsoft Gold Certified Partner TARGIT.
The company anticipates that Microsoft Dynamics AX 2009 will yield multiple business benefits and deliver on key strategic goals, including the following:
•
Reduced costs. Executives expect cost savings to accrue to Penn Jersey’s bottom line from the ability to streamline and rationalize business processes.
•
Business growth. MBS Dev’s Customer Connect e-commerce module, which utilizes Microsoft Dynamics AX 2009’s database, powered by Microsoft SQL Server 2008, will give Penn Jersey a platform to boost its Web presence and aggressively drive online sales. It also will empower Penn Jersey to further grow revenue through the ability to provide customers with richer information about the company’s inventory, opening up cross-selling and up-selling opportunities.
•
Streamlined processes through integrated technology. Integrated e-commerce capabilities within Microsoft Dynamics AX 2009 will eliminate the manual and duplicative data entry required with Penn Jersey’s existing, more rudimentary, stand-alone e-commerce application. Currently, employees must input data from it by hand to keep the separate ERP system up to date.
•
Improved order processing. MBS Dev’s Sales Rep Connect module in tandem with Microsoft Dynamics AX 2009 will enable salespeople to put through orders in a more timely fashion from out in the field, accelerating order fulfillment and improving customer satisfaction.
•
Increased flexibility. Microsoft Dynamics AX 2009 will give Penn Jersey the ability to make changes to core procedures plus perform other adjustments on the fly, helping make it a more agile and opportunistic player in the fast-moving market in which it does business. By contrast, making changes to its current ERP system has proved cumbersome and laborious, executives say.
•
Integration with existing IT investments. Microsoft Dynamics AX 2009’s interoperability with Penn Jersey’s installed base of Microsoft products, including Microsoft Office, will allow it to generate synergies between its productivity and ERP systems, specifically enhancing Penn Jersey’s messaging, collaboration and reporting capabilities. The solution’s familiar, user-friendly, Office-like interface also will enable the company to expedite and maximize user adoption.
•
Improved data accuracy. Microsoft Dynamics AX 2009 and MBS Dev’s inventory and warehouse management capabilities will enable Penn Jersey to improve the tracking of its warehouse inventory and ability to fill customer orders.
•
Improved supply chain management. Penn Jersey executives expect Microsoft Dynamics AX 2009 with MBS Dev’s WDS to help it more precisely calibrate inventory to customer demand to run a leaner, more efficient warehouse operation compared with what has been possible with its existing ERP system. The company also anticipates being able to capitalize on trade discounts and promotional offerings from suppliers to further pare costs.
•
Simplified IT management. Microsoft Dynamics AX 2009 gives Penn Jersey an easy-to-administer system with low management overheads that will empower its IT department to become a “central command center” for business reports and information, say executives.
•
Enhanced forward planning. Microsoft Dynamics AX 2009’s budgeting and financial forecasting tools will automate tasks that Penn Jersey has had to perform manually, improving its ability to plan for the future based on robust, sound data analysis.
“Penn Jersey’s choice highlights Microsoft Dynamics AX 2009’s allure to ambitious, growing businesses that want to position themselves for success in today’s economy,” said Michael Park, corporate vice president for the U.S. Microsoft Dynamics business at Microsoft. “Microsoft Dynamics AX 2009 enables business to seize opportunities and nimbly adjust to changing conditions while minimizing costs and maximizing productivity.”
About Penn Jersey Paper
Penn Jersey Paper Company is a fully integrated distributor of packaging, paper, janitorial chemicals, consumables, and equipment for various business types. Penn Jersey customers include: Supermarkets, Food Service Operations, Healthcare Organizations, Bakeries, Packer Processors, Re-Distribution Companies, Industrial and Retail Companies. For more information visit www.pjponline.com.
About MBS Dev
MBS Dev, Inc. is a Colorado corporation founded to assist Microsoft Dynamics AX customers with distribution industry vertical solutions, development requirements and support services. MBS Dev, Inc. is a Gold Certified Partner Value Added Reseller (VAR) and Independent Software Vendor (ISV) for Microsoft Dynamics AX. For further information visit www.mbsdev.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com/presspass on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/presspass/contactpr.mspx.
Microsoft Dynamics AX 2009, to be implemented at Penn Jersey by Microsoft Certified Partner MBS Dev Inc., will replace an existing commerce@work enterprise resource planning (ERP) solution that the company’s increasing head count and diversifying business had outgrown. Penn Jersey recently branched into retail sales besides its core wholesale operations and expanded its customer base to include restaurants and airport terminals.
Microsoft Dynamics AX 2009 is a flexible, cost-effective ERP solution that enables businesses to optimize their processes, drive down costs, work smarter, fuel productivity and grow revenue. Penn Jersey Paper chose Microsoft Dynamics AX 2009 over rival offerings from Activant Solutions Inc., Epicor Software Corp. and Universal Business Systems Inc. because of its versatile, sophisticated functionality.
Executives also were impressed by Microsoft’s commitment to the long-term development of the product and the keen understanding of their vertical industry brought to the table by MBS Dev, which specializes in creating Microsoft Dynamics AX 2009 software extensions for the specific needs of firms in the distribution sector.
“Microsoft Dynamics AX 2009’s advanced features and functionality with MBS Dev’s industry expertise will enable us to streamline our processes and promote best practice, maximize data accuracy, spur productivity and squarely meet our vertical industry needs,” said Penn Jersey Paper procurement manager Thomas Furia III. “The solution will form a cornerstone of our long-term strategy to grow our business while running a tight, efficient and economical operation internally.”
Penn Jersey will implement Microsoft Dynamics AX 2009 alongside the MBS Dev Wholesale Distribution Suite (WDS) and the TARGIT BI (business intelligence) Suite from Microsoft Gold Certified Partner TARGIT.
The company anticipates that Microsoft Dynamics AX 2009 will yield multiple business benefits and deliver on key strategic goals, including the following:
•
Reduced costs. Executives expect cost savings to accrue to Penn Jersey’s bottom line from the ability to streamline and rationalize business processes.
•
Business growth. MBS Dev’s Customer Connect e-commerce module, which utilizes Microsoft Dynamics AX 2009’s database, powered by Microsoft SQL Server 2008, will give Penn Jersey a platform to boost its Web presence and aggressively drive online sales. It also will empower Penn Jersey to further grow revenue through the ability to provide customers with richer information about the company’s inventory, opening up cross-selling and up-selling opportunities.
•
Streamlined processes through integrated technology. Integrated e-commerce capabilities within Microsoft Dynamics AX 2009 will eliminate the manual and duplicative data entry required with Penn Jersey’s existing, more rudimentary, stand-alone e-commerce application. Currently, employees must input data from it by hand to keep the separate ERP system up to date.
•
Improved order processing. MBS Dev’s Sales Rep Connect module in tandem with Microsoft Dynamics AX 2009 will enable salespeople to put through orders in a more timely fashion from out in the field, accelerating order fulfillment and improving customer satisfaction.
•
Increased flexibility. Microsoft Dynamics AX 2009 will give Penn Jersey the ability to make changes to core procedures plus perform other adjustments on the fly, helping make it a more agile and opportunistic player in the fast-moving market in which it does business. By contrast, making changes to its current ERP system has proved cumbersome and laborious, executives say.
•
Integration with existing IT investments. Microsoft Dynamics AX 2009’s interoperability with Penn Jersey’s installed base of Microsoft products, including Microsoft Office, will allow it to generate synergies between its productivity and ERP systems, specifically enhancing Penn Jersey’s messaging, collaboration and reporting capabilities. The solution’s familiar, user-friendly, Office-like interface also will enable the company to expedite and maximize user adoption.
•
Improved data accuracy. Microsoft Dynamics AX 2009 and MBS Dev’s inventory and warehouse management capabilities will enable Penn Jersey to improve the tracking of its warehouse inventory and ability to fill customer orders.
•
Improved supply chain management. Penn Jersey executives expect Microsoft Dynamics AX 2009 with MBS Dev’s WDS to help it more precisely calibrate inventory to customer demand to run a leaner, more efficient warehouse operation compared with what has been possible with its existing ERP system. The company also anticipates being able to capitalize on trade discounts and promotional offerings from suppliers to further pare costs.
•
Simplified IT management. Microsoft Dynamics AX 2009 gives Penn Jersey an easy-to-administer system with low management overheads that will empower its IT department to become a “central command center” for business reports and information, say executives.
•
Enhanced forward planning. Microsoft Dynamics AX 2009’s budgeting and financial forecasting tools will automate tasks that Penn Jersey has had to perform manually, improving its ability to plan for the future based on robust, sound data analysis.
“Penn Jersey’s choice highlights Microsoft Dynamics AX 2009’s allure to ambitious, growing businesses that want to position themselves for success in today’s economy,” said Michael Park, corporate vice president for the U.S. Microsoft Dynamics business at Microsoft. “Microsoft Dynamics AX 2009 enables business to seize opportunities and nimbly adjust to changing conditions while minimizing costs and maximizing productivity.”
About Penn Jersey Paper
Penn Jersey Paper Company is a fully integrated distributor of packaging, paper, janitorial chemicals, consumables, and equipment for various business types. Penn Jersey customers include: Supermarkets, Food Service Operations, Healthcare Organizations, Bakeries, Packer Processors, Re-Distribution Companies, Industrial and Retail Companies. For more information visit www.pjponline.com.
About MBS Dev
MBS Dev, Inc. is a Colorado corporation founded to assist Microsoft Dynamics AX customers with distribution industry vertical solutions, development requirements and support services. MBS Dev, Inc. is a Gold Certified Partner Value Added Reseller (VAR) and Independent Software Vendor (ISV) for Microsoft Dynamics AX. For further information visit www.mbsdev.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com/presspass on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/presspass/contactpr.mspx.
WA apprenticeship administrator places Microsoft CRM
The college, which is said to be the first educational institution to bring the apprenticeship program to Western Australia, bought 10 licenses via CRM systems integrator, Aaromba, earlier this year.
The system replaces spreadsheets and manual processes that recorded placement opportunities, employers, students and performance for reporting internally, to participating employers and the government.
The placement process involves sending up to four letters to the prospective student. Each document contains a range of information on both the employer and student.
Until the new CRM system came in, all this information was input into each letter by hand.
The College admits up to 150 Year 11 and 12 apprentices each year, according to Marissa Crouch, training & employment administrator at ATC's South Perth branch.
“I can now pull up a letter and the system auto-fills the details,” said Crouch.
“For example it auto-generates all the employer, student and college details into a form that has to be signed at the same time as the apprenticeship contract.
“Before we were manually inputting all the details in every time,” said Crouch.
She continued: “If I had to find an employer’s details I had to go through the business card folder.
“[In the CRM system] all employer details are there and up-to-date so whoever is looking at them has the correct information,” said Crouch.
The system has also helped ATC manage lead generation from the time a prospective student is contacted to – best case scenario – when they accept an apprenticeship, and then how they perform on the program, said Crouch.
ATC’s training and employment coordinator, Victor John, said ATC had evaluated several options, including salesforce.com and Act!, which is made by Sage.
“We chose Microsoft because of the Office reporting structure,” said John.
Microsoft Australia’s lead product manager for Dynamics, Ross Dembecki, told iTnews that ATC’s experience was indicative of the way Microsoft CRM could be deployed.
“You wouldn’t say ATC is a direct out-of-the-box candidate for a sales management tool but they see it as a relationship management tool for their employers and students,” said Dembecki.
“They worked with a partner to configure the product to their needs.”
Dembecki said Microsoft would be releasing a series of extension modules for version 4.0 of the product, both now and into the New Year.
Microsoft has launched a free events module to help with physical event management. It also plans to release an analytics accelerator consisting of pre-built dashboards, and a mobile client via partner, Ten Digits.
The system replaces spreadsheets and manual processes that recorded placement opportunities, employers, students and performance for reporting internally, to participating employers and the government.
The placement process involves sending up to four letters to the prospective student. Each document contains a range of information on both the employer and student.
Until the new CRM system came in, all this information was input into each letter by hand.
The College admits up to 150 Year 11 and 12 apprentices each year, according to Marissa Crouch, training & employment administrator at ATC's South Perth branch.
“I can now pull up a letter and the system auto-fills the details,” said Crouch.
“For example it auto-generates all the employer, student and college details into a form that has to be signed at the same time as the apprenticeship contract.
“Before we were manually inputting all the details in every time,” said Crouch.
She continued: “If I had to find an employer’s details I had to go through the business card folder.
“[In the CRM system] all employer details are there and up-to-date so whoever is looking at them has the correct information,” said Crouch.
The system has also helped ATC manage lead generation from the time a prospective student is contacted to – best case scenario – when they accept an apprenticeship, and then how they perform on the program, said Crouch.
ATC’s training and employment coordinator, Victor John, said ATC had evaluated several options, including salesforce.com and Act!, which is made by Sage.
“We chose Microsoft because of the Office reporting structure,” said John.
Microsoft Australia’s lead product manager for Dynamics, Ross Dembecki, told iTnews that ATC’s experience was indicative of the way Microsoft CRM could be deployed.
“You wouldn’t say ATC is a direct out-of-the-box candidate for a sales management tool but they see it as a relationship management tool for their employers and students,” said Dembecki.
“They worked with a partner to configure the product to their needs.”
Dembecki said Microsoft would be releasing a series of extension modules for version 4.0 of the product, both now and into the New Year.
Microsoft has launched a free events module to help with physical event management. It also plans to release an analytics accelerator consisting of pre-built dashboards, and a mobile client via partner, Ten Digits.
Microsoft Dynamics (wikipedia)
Microsoft Dynamics is a line of business software owned and developed by Microsoft, though the individual products were originally created by other companies and known by various other names. Dynamics was previously known by the codename "Project Green". It replaced Microsoft Business Solutions, the company's previous business software family.
Microsoft Dynamics comprises the following software:
* Customer relationship management
o Microsoft Dynamics CRM 4.0
* Enterprise resource planning
o Microsoft Dynamics AX (formerly Axapta)
o Microsoft Dynamics GP (formerly Great Plains Software)
o Microsoft Dynamics NAV (formerly Navision)
o Microsoft Dynamics SL (formerly Solomon IV)
* Retail management
o Microsoft Dynamics RMS (Retail Management System) (formerly QuickSell)
o Microsoft Dynamics Point of Sale
* Office Integration
o Dynamics Snap
Microsoft Dynamics comprises the following software:
* Customer relationship management
o Microsoft Dynamics CRM 4.0
* Enterprise resource planning
o Microsoft Dynamics AX (formerly Axapta)
o Microsoft Dynamics GP (formerly Great Plains Software)
o Microsoft Dynamics NAV (formerly Navision)
o Microsoft Dynamics SL (formerly Solomon IV)
* Retail management
o Microsoft Dynamics RMS (Retail Management System) (formerly QuickSell)
o Microsoft Dynamics Point of Sale
* Office Integration
o Dynamics Snap
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